Emergencies and Important Contact Numbers

Every second counts in an emergency and could mean the difference between life and death. Currently, there’s no single emergency number in South Africa so it’s very important for you to have the correct contact details handy for a speedy response to your specific emergency.

Before you call

• Always make sure that it’s a real emergency before you call as tying up emergency lines could lead to the prolonged suffering or death of someone else. When calling an emergency number, make sure that you have the following information ready:
  Specific details about the location (address) of the incident or potential patient. Provide landmarks if you can.
• Specific details of the incident. Speak clearly and as calmly as you can to the person taking your call.
• Specific details about the contact person (name and telephone number). Make sure that the telephone line is available until emergency services arrive at the scene.

Public Emergency Communication Centre (PECC) – 021 480 7700 from a cellphone or 107 from a landline (calls are free)

The PECC can be called for any life or property threatening emergency including crime, medical, fire, traffic, land invasion). Call takers are able to reroute calls to external agencies like Metro Emergency Medical Services and the South African Police Service.

Ambulance Service – 10177 0r 021 937 0500
ANIMALS
Animal Rescue Association – 021682 2626 082 601 1761 (after hours)
Baboon Hotline – 071 588 6540
Cart/ Horse Rescue Protection – 082 659 9599
SPCA – 021 7004158 /9 083 326 1064 (After hours)
TEARS Animal Rescue – 071 864 4849

Childline – 116 or 021 762 8198
Cape Town Fire Control Centre – 021 5901900
Cape Town Control Room – 0214807700 Free from Cellphone -112  Free from landline – 107
City of Cape Town – 086 010 3089
Cape Medical Response (CMR) – 082 782 4444
Fault Logging – Click here

Fish Hoek Fire Station – 021 4007111
Disaster Management – 080 911 4357
False Bay Hospital – 021 7821121
Gender Based Violence Command Centre – 0800 428428 *120*7867# from a cellphone 
Law Enforcement – 021 4807700 (free from landline)
 – Fish Hoek Beach Office 021 7842000
–  Land Invasion 0800 225 669
Lifeline – 021 461 1113
METRO Ambulance Services – 10177
Mountain Rescue – 021 9489900
National Aids Helpline – 0800 012 322
National Department of Health – https//www.health.gov.za
National Institute of Communicable Diseases – https://www.nicd.ac.za
National Human Trafficking Hotline – 0800 222 777
National Shelter Movement – 0800 001 005 or 082 057 8600 (SMS), 0820582215 (Whatsapp)
NSRI Sea Rescue – 021 4493500
Table Mountain National Park – 086 1106417
Poison Information Helpline – 086 1555777
Person with disabilities  – SMS Help to 31531
SA Navy OPS Room – 021 7873818 /19 /20

SAPS
  Kirstenhof 021 702 9123 or  0824112368 (during shedding)
  Muizenberg– 021 78709014
  Ocean View – 021 7838300 or 0798940126.
  Simon’s Town – 021 7868646

Security Companies
  Deepblue Security – 021 7907901
  Fidelity ADT Security – 086 121 2300
  Ithuba Security -086 102 1911
  Mach1 Security – 021 782 2661
  PRAU Security – 081 270 9317

WELFARE
Woman Abuse Helpline – 0800 015 0150
Person with Disabilities – SMS Help to 31531